FAQ

Frequently Asked Questions

Can I buy Katama Candles anywhere off island?
No, but we do ship! 

Where can I buy Katama Candles on island?
The best place to purchase candles is directly through this website. We have FREE local delivery. Simply enter your address during check out and your candles will be delivered in 1-2 days. From July-September, you can purchase candles at the Chilmark Flea Market every Wednesday and Saturday from 9AM - 2PM. Otherwise, you can go to Stefanie Wolf Designs in Oak Bluffs, Juniper in Edgartown, Conroy Apothecary in West Tisbury, Stony Creek Gifts in Aquinnah, and The Maker Cafe in Vineyard Haven. Please note that these businesses have a limited inventory and may not carry the candle you are looking for. Retailers can also explore our wholesale program.

What are the candles made of?
Katama Candles are crafted using 100% natural soy wax, lead-free cotton wicks, and phthalate-free fragrances, ensuring a clean burn and eco-friendly experience.

What is the burn time for your candles?
The 4 oz. candles typically burn for 20 hours, providing long-lasting enjoyment.

Do you offer custom scents or private label opportunities?
Absolutely! I provide custom candle options for businesses, weddings, bachelorette parties, and other special events. Contact me to learn more about my private label program.

Are your candles safe to use?
Safety is my top priority. I avoid using hazardous additives like embedded botanicals or glitter that can disrupt the burn. Katama Candles are responsibly crafted to ensure a safe and steady flame.

How do I care for my candle?
For optimal performance, trim the wick to ¼ inch before each use, keep the candle away from drafts, and allow it to burn for at least 2-3 hours initially to achieve an even melt pool.

What steps do you take to ensure sustainability?
We’re committed to sustainable practices by using natural soy wax and eco-friendly packaging. Our production process is designed to minimize environmental impact while delivering high-quality, handmade candles.

Do you ship internationally or just locally?
We ship throughout the United States. Shipping details and lead times are provided at checkout.

How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email so you can monitor its progress until delivery.